FAQ

Frequently Asked Questions

PAYMENT

What payment methods are available?

We accept all major credit cards and payments through paypal to checkout.

SHIPPING

Where do you ship to?

We ship worldwide.

PURCHASE

How can I cancel and change my order once it has been made?

You cannot cancel or change your order once it has been made because we immediately begin the process and production of your order once it has been made.

I have a special request for my necklace order? how do i go about that?

Send us an email and we will give the necessary information to move forward.

PRODUCTS

Are your Jewellery made out of true precious metals?

Yes our 24k gold plating is a method of depositing a thin layer of gold on to the surface of sterling silver so it will bear 925 or 0.925 stamp and our sterling silver is 92.5% pure silver.

How do I personalize my Jewellery?

At the checkout you need to scroll down and you will see a bar that says notes or instructions. Type the name, names and letters respectively in the bar to personalize your Jewellery